CONFERENCE TYPES
Services Reservationless
800 Full Service Reservationless Provides toll-free access to a conference bridge 24 / 7, without the need to schedule a conference in advance. Each leader is assigned a dedicated toll free number and passcode for conference access. Operator assistance is available at all times, by pressing *0.
Conference Manager NEW This feature allows you to schedule a conference or control a conference in progress via a secure web interface. Graphical real-time usage reports may be viewed and exported to a .csv file. A secure login may be obtained by contacting customer service.
Attendance Reports - Now with Recording Playback NEW A report detailing each conference call, including caller ID and entry and exit times, and a link to listen to an archive of the conference (if the conference is recorded by the leader) is emailed to the conference leader following each call.
Lecture Mode Conference This conference is most suitable for presentations and large groups. Participants in the conference are placed into a "listen only" mode and only the leader can be heard.
Name Record/Play When enabled, Name Record/Play prompts each participant to record their name before they enter the conference. Each time a participant enters the conference, the recorded name is played to the entire conference. By pressing *8 during the conference, the leader or participant can hear the names played back.
Music / Security When enabled, this feature requires the leader passcode to be entered to initiate a conference. By requiring a “leader” to be present, unauthorized access is minimized.
Billing Codes When enabled, conference leaders are prompted to enter a numeric code followed by the # key prior to gaining access to the conference. This code will appear on the invoice, enabling the leader to track conference usage at the individual client level.
Services Enhanced Options
Conference Viewer NEW This feature allows you to view an operator assisted conference in progress via a secure web interface. The host can view the names of the participants, as well as the Q&A queue.
Self-Registration NEW This feature provides you with a link to email to your audience prior to a conference, requesting them to register in advance. Each registrant will receive the conference passcode and a PIN for their exclusive use. By using the PIN, each line will be named in the conference, allowing the leader to view the list of participants via Conference Manager or Conference Viewer.
800 Scheduled Conferencing Participants schedule reservations via Conference Manager, the reservation number, e-mail or fax. Operator assistance is available at all times, at no additional cost, by pressing *0. All participants dial the same telephone number, enter a pass code, and are automatically added to their conference.
Operator Dial Out Participants schedule reservations via the reservation number, e-mail or fax. At the time of scheduling, the Conference Group is provided with a dial out list, including participants' names and telephone numbers. The Conference Group operator will call the participants, announce the reason for the call and place the participants into the appropriate conference.
ReadyShow Web Conferencing Add the power of the Internet to your conference call. Conference leaders can now conduct PowerPoint slideshows, follow-me website tours, and application sharing sessions over the web.
Dedicated Full-Time Operator (FTO) With this option, an operator monitors one assigned conference for its entire duration. With this premium level of service, the operator can conduct a roll call, facilitate a question and answer session, as well as poll the participants for the leader.
Q&A Leaders can answer participants' questions most efficiently by using the Q&A feature. Q&A promotes electronic "hand-raising". Participants press 1 on their telephone keypad when they have a question and the Conference Group operator addresses each person individually. During Q&A, all lines except the leaders are muted.
Polling A Polling session enables the leader to gather responses in an organized manner. The Conference Group operator, or the leader, requests an opinion on a particular topic and lists the possible responses with corresponding numbers. Participants respond/vote by pressing a key on their telephone keypad.
